Age Policy of mzenpuff

We conduct all sales activities in Europe in an ethical and lawful manner in line with European legislations. Our age restriction policy strictly prohibits sales of vape products to underage persons.

Legal age to smoke:

A minimum age of 18 is required for purchasing disposable vapes on our platform, which conforms to the prevailing legal standard across most European markets including Germany, the Netherlands, Belgium, Spain, France, Portugal, Poland and Italy. In regions with higher statutory age limits, we shall adopt and enforce the local standard.

Do not buy for minors:

Purchasing vaping products for individuals under the age of 18 is prohibited by law. Violators shall bear corresponding legal liabilities. We reserve the right to terminate any order reasonably believed to be intended for minors.

How we check your age:

We implement comprehensive age verification procedures. All buyers must submit full name, address, date of birth and official identification upon ordering. Should automatic verification be unsuccessful, you will be asked to provide a photo of your ID. Orders will be put on hold without valid credentials.

Right to refuse orders:

To abide by legal requirements, we are entitled to reject or cancel orders when age verification cannot be completed. We aim to prevent minors from obtaining our products.

We keep vapes away from young people:

We adopt comprehensive security and verification mechanisms to block minors from purchasing our goods, for the benefit of public safety.

Clear information on our website:

Notice of age restrictions is posted visibly on our official website to clarify that our products are for adult use only.

mzenpuff strictly adheres to European legislations. Our age compliance policy ensures standardized and legitimate sales, establishing our credibility in the industry. For policy-related enquiries, please send emails to mzenpuff@outlook.com.